We are currently experiencing some technical difficulties with our subscription platform integrating with our payment processing, and we are working on partnering up with a new payment processor. This was an unexpected event, and we sincerely apologize for the inconvenience. Our team is diligently working on getting everything back up, and expecting about a 2 week delay.
If you do have an active subscription with us, chances are that you will be getting an error message. We would like to try our best to get orders out to our customers and do have a fast and easy temporary solution, and we are reaching out to our community individually based on their subscription schedule. If it is a day in which you subscription is running, then you'll be receiving a manual invoice from us with your 20% discount + Free Shipping included.
Just follow the steps to pay for this order and we will get it processed, fulfilled and sent out. If you have any questions please let us know.
Again, we sincerely apologize for the inconvenience and our team is diligently working on bringing our subscription platform back to normal operation.
Vida Optima Team